Arnold Denning
@arnolddenning
Profile
Registered: 3 days, 15 hours ago
Why Most Professional Development Is Absolute Rubbish But Here's What Really Works
Let me share something that'll almost certainly get me expelled from the education sector: most of the professional development workshops I've attended over the past many years were a complete loss of hours and resources.
You know the type I'm referring to. You've experienced this. Those mind-numbing workshops where some overpriced consultant arrives from Sydney to enlighten you about synergistic paradigm shifts while presenting presentation presentations that appear as if they were made in prehistoric times. Attendees remains there pretending to listen, watching the hours until the merciful end, then walks back to their workspace and carries on completing completely what they were performing earlier.
The Reality Check Few People Wants
That fateful day, first light. Positioned in the car park adjacent to our regional facility, witnessing my star salesperson pack his private items into a car. The latest exit in 45 days. Everyone citing the same excuse: workplace culture problems.
That's business jargon for management is awful.
The worst element? I truly assumed I was a solid boss. A lifetime working up the hierarchy from apprentice electrician to executive level. I understood the technical side thoroughly, reached every objective, and felt confident on leading a efficient operation.
What I didn't know was that I was progressively undermining staff confidence through pure ineptitude in all aspects that genuinely matters for leadership.
The Professional Development Paradox
Most Australian organizations view education like that club pass they invested in in January. Noble plans, initial motivation, then periods of guilt about not applying it correctly. Businesses allocate funds for it, workers attend unwillingly, and all parties acts like it's making a benefit while secretly doubting if it's just expensive compliance theater.
Simultaneously, the firms that genuinely focus on advancing their team members are eating everyone's lunch.
Look at successful companies. Not really a minor entity in the Australian commercial arena. They dedicate nearly a significant portion of their total staff expenses on learning and improvement. Seems over the top until you acknowledge they've transformed from a small company to a international success assessed at over billions of dollars.
Coincidence? I think not.
The Competencies Nobody Demonstrates in University
Universities are fantastic at delivering abstract content. What they're terrible at is teaching the human elements that properly decide job achievement. Things like social intelligence, handling management, giving comments that motivates rather than demoralizes, or learning when to push back on unrealistic expectations.
These aren't innate talents -- they're trainable competencies. But you don't acquire them by chance.
Look at this situation, a capable specialist from a major city, was regularly skipped for progression despite being technically excellent. His leader at last recommended he take part in a soft skills training session. His initial answer? I communicate fine. If people can't follow straightforward instructions, that's their fault.
Within half a year, after learning how to adapt his technique to diverse teams, he was managing a group of many colleagues. Similar expertise, equivalent smarts -- but completely different results because he'd learned the capacity to connect with and impact colleagues.
The Difference Between Managing Tasks and Leading People
Here's what no one shares with you when you get your first managerial position: being proficient at executing duties is wholly unlike from being skilled at overseeing employees.
As an electrician, accomplishment was straightforward. Finish the project, use the appropriate materials, test everything twice, provide on time. Precise inputs, visible deliverables, limited ambiguity.
Managing people? Wholly different arena. You're managing human nature, personal goals, personal circumstances, conflicting priorities, and a countless variables you can't influence.
The Compound Interest of Learning
Successful businesspeople calls progressive gains the ultimate advantage. Skills building works the similar manner, except instead of money growing exponentially, it's your potential.
Every fresh skill develops prior learning. Every workshop provides you systems that make the next learning experience more impactful. Every session connects concepts you didn't even recognize existed.
Look at this situation, a project manager from the area, embarked with a simple organizational session a few years earlier. Felt uncomplicated enough -- better systems, productivity strategies, responsibility sharing.
Soon after, she was accepting team leadership responsibilities. A year later, she was directing complex initiatives. Now, she's the latest executive in her employer's history. Not because she instantly changed, but because each training session discovered new capabilities and provided opportunities to advancement she couldn't have envisioned initially.
The Genuine Returns Few Discuss
Ignore the corporate speak about competency growth and human capital. Let me tell you what learning truly accomplishes when it succeeds:
It Makes You Dangerous Constructively
Learning doesn't just give you additional capabilities -- it shows you how to learn. Once you figure out that you can gain capabilities you originally felt were out of reach, everything changes. You initiate seeing problems differently.
Instead of believing I can't do that, you commence understanding I require training for that.
Someone I know, a coordinator from the area, said it precisely: Before that delegation workshop, I assumed management was genetic gift. Now I realise it's just a set of buildable talents. Makes you think what other unreachable capabilities are really just learnable abilities.
The Bottom Line Results
Leadership was in the beginning questioning about the financial commitment in skills building. Legitimately -- skepticism was warranted up to that point.
But the results spoke for themselves. Employee retention in my department fell from significant numbers to very low rates. Client feedback got better because systems operated effectively. Operational efficiency grew because staff were more invested and accepting responsibility.
The overall investment in learning opportunities? About small investment over a year and a half. The cost of recruiting and preparing alternative personnel we didn't have to hire? Well over 60000 dollars.
My Learning Misconceptions
Before this situation, I considered skills building was for struggling employees. Remedial training for difficult workers. Something you undertook when you were experiencing problems, not when you were performing well.
Completely backwards thinking.
The most effective supervisors I observe now are the ones who continuously develop. They join training, learn constantly, seek mentorship, and continuously pursue strategies to develop their skills.
Not because they're incomplete, but because they understand that management capabilities, like work abilities, can perpetually be enhanced and grown.
Start Where You Are
Learning isn't a drain -- it's an opportunity in becoming more valuable, more accomplished, and more engaged in your role. The issue isn't whether you can budget for to dedicate resources to building your people.
It's whether you can risk not to.
Because in an economic climate where technology is changing work and technology is advancing rapidly, the premium goes to exclusively human talents: inventive approaches, interpersonal skills, sophisticated reasoning, and the ability to deal with undefined problems.
These talents don't emerge by chance. They require deliberate development through systematic training.
Your market competition are currently advancing these talents. The only issue is whether you'll catch up or fall behind.
Begin somewhere with learning. Initiate with one area that would make an immediate difference in your present job. Join one training, research one subject, or obtain one guide.
The progressive advantage of sustained improvement will surprise you.
Because the best time to begin learning was previously. The second-best time is today.
The Ultimate Truth
That Tuesday morning in the car park observing my best salesperson leave was one of the toughest workplace incidents of my employment history. But it was also the driving force for becoming the style of executive I'd forever imagined I was but had never genuinely acquired to be.
Skills building didn't just strengthen my management skills -- it totally changed how I tackle obstacles, connections, and advancement potential.
If you're examining this and thinking Maybe I need development, cease wondering and begin acting.
Your future you will appreciate you.
And so will your employees.
If you cherished this article and also you would like to collect more info about Building Relationships Training kindly visit our own page.
Website: https://customerservicetrainingactivities.bigcartel.com/product/supervisors-budgeting-techniques
Forums
Topics Started: 0
Replies Created: 0
Forum Role: Participant